Q: How do I order?
A: Choose product → Add to cart → Sign up / log in → Enter shipping address → Pay.
Q: Do I need an account to buy?
A: Yes — for order tracking, loyalty points, and warranty claims.
Q: What payment methods are accepted?
A: PromptPay, Credit Card (Visa/Mastercard), TrueMoney Wallet, 0% installments (with participating banks).
Q: How long does shipping take?
A: 1–3 business days within Thailand via Kerry/Flash/J&T.
Q: When is shipping free?
A: Free shipping on orders ฿1,500 and above.
Q: Are all products genuine?
A: 100% genuine, directly imported from Nitecore, with verifiable Serial Number.
Q: When will out-of-stock items return?
A: Use the "Notify when back in stock" button on the product page — we'll email you immediately upon restock.
Q: Can I return a product?
A: Yes, within 7 days if the product doesn't match the order or has a manufacturing defect. Return shipping is on us.
